Help people reach their full potential… Catch them doing something right. – The One Minute Manager
How often do you receive positive feedback and encouragement from people? On the other hand, how often do you give positive feedback and encouragement to other people?
Commonly, it is easier to look and criticize other people’s shortcomings (what they did wrong) rather than appreciate and praise their accomplishments (what they did right).
The top drawback of our inability to give praise and positive feedback are disagreements and broken relationships. At home, in school, at work, in our community or government, oftentimes, people who misbehave, and do against the rules, comes from their feeling of being unappreciated and unwanted.
Feedback Affects Result
I remember when I was still working in a private corporation; I was able to observe two people from my team with two different working attitude and career result.
The first person has high intellectual capacity ~ who even graduated from a top state school ~ however, she felt there was a lack of acknowledgement and appreciation to what she does. As a result she was rebelling against the management by showing poor performance and lack of drive towards her work. And as such, she became a burden for the team and the company rather than an asset.
On the other hand, the second person has an average intellect ~ who graduated from an average school ~ yet, she was showing enthusiasm towards her work, and was consistent in putting out great outputs. Her positive attitude towards her work roots also from the management who constantly acknowledges and appreciates her performance. As such, this person becomes a great asset to the company.
The One Minute Praising
In these two scenarios I realized an important lesson about human relationship and management. I came to learn the relevance of how a simple positive feedback and showing appreciation can affect human’s performance and behavior.
I was able to support my observation ~ about the effect on performance of positive feedback and acknowledgement ~ after I read the book of Dr. Kenneth Blanchard and Dr. Spencer Johnson entitled, “The One Minute Manager“.
The One Minute Manager points out that in order to motivate and help people achieve their full potential, you need to catch people doing something right. They call this process as “One Minute Praising“.
In one minute praising, you will tell someone upfront what they did right and be specific on what they did. One way to do this is through recognition or as simple as pat in the back.
Benefits of One Minute Praising and Positive Feedback
- It gives positive motivation
- It increases confidence
- It creates better relationship, harmony and cooperation
The reason why the “One Minute Praising” is so effective in motivating people to do well is because when someone appreciates what one does, somehow it provides confidence to the other person. And as such, people start to believe and have confidence with one self. And the same is true if it’s the opposite. When a person is always criticized and is always blamed with wrongful doing, the tendency is they lose their self-confidence and self-respect. They start to lose motivation and just carelessly do things.
Oftentimes, we fail to do this simple yet life changing act because we are too focused on catching people doing what is wrong. And as such, we make the environment more difficult and stressful. But if we only make a simple change in our approach with people, and start doing the one minute praising ~ begin catching people doing something right ~ then we will be able to create a positive change in our environment. We will be able to create a less stressful and happier environment. Eventually, the more encouraging and positive the people and environment is, the more positive output the organization will be able to produce.
The same is true and applicable with our personal relationship. If we stop looking at what our loved ones wrongful doing, and start looking at what they did right, we will be able to create a more harmonious and encouraging relationship rather than a heavy and difficult one.
I hope you were able to pick up valuable lesson from this article. Give positive encouragement and motivation by sharing this article through the share button below. You may also add additional insights or stories via comment box.
A good leader inspires people to have confidence in the leader; a great leader inspires people to have confidence in themselves.
P.S.: You may want to read full version of the book, The One Minute Manager by Ken Blanchard and Dr Spencer Johnson, click here.